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Woman says her girls were snubbed by ‘Rosita’ at Sesame Place theme park; Inside official response and backlash to it

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LANGHORNE, Pa. – Video showing two little girls trying to meet a character at Pennsylvania theme park Sesame Place has sparked outrage on social media after a social media post said they were snubbed and the “Rosita” character went on to hug a white child beside them.

Instagram user _jodiii_ wrote: “I’m going to keep posting this, because this had me hot. We were on our way out of sesame place and the kids wanted to stop to see the characters. THIS DISGUSTING person blatantly told our kids NO then proceeded to hug the little white girl next to us! Then when I went to complain about it, they looking at me like I’m crazy. I asked the lady who the character was and I wanted to see a supervisor and she told me SHE DIDNT KNOW !! I will never step foot in @sesameplace ever again ! And please feel free to repost this. Actually run me my money back 😡🤬so mad I stopped the video but it got me so mad when he blatantly told them no.”

You can watch the video here.

Since that social media post and more than 350,000 views on it, Sesame Place Philadelphia shared a statement Monday addressing the “incident” citing the characters’ costumes and refuting the woman’s allegation that the children were intentionally ignored.

Here’s the full statement:

“Our brand, our park and our employees stand for inclusivity and equality in all forms. That is what Sesame Place is all about and we do not tolerate any behaviors in our parks that are contrary to that commitment. We also are, and have always been, committed to making sure every family and every child has the best possible experience at our parks and we are incredibly disappointed when that does not happen. Regarding the incident yesterday, the costumes our performers wear sometimes make it difficult to see at lower levels and sometimes our performers miss hug requests from guests.

“The performer portraying the Rosita character has confirmed that the ‘no’ hand gesture seen several times in the video was not directed to any specific person, rather it was a response to multiple requests from someone in the crowd who asked Rosita to hold their child for a photo which is not permitted. The Rosita performer did not intentionally ignore the girls and is devastated about the misunderstanding. We spoke to the family and extended our apologies and invited them back for a special meet-and-greet opportunity with our characters. We apologize to these guests for not delivering the experience they expected and we commit to do our best to earn their and all guests’ visit and support.”

Some are outraged with the Sesame Place response.

Some are outraged with the Sesame Place response.



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Sourabh Verma franklin
Sourabh Verma,From Franklin Tn - Sub-editor in Asian News International(ANI) I am a detailed-driven journalist with 3+ years of experience in news writing and copy-editing, I can file quick, compelling and error-free stories as they break. I have sound knowledge of national and international issues and have covered stories across beats, including politics, parliament, legal and crime like drugs and Human Trafficking at Asian News International (ANI), where I currently work. Some of these include extensive coverage of the 2019 Lok Sabha polls, several state Assembly elections, Parliament sessions, COVID-19 pandemic and other stories of national importance. A typical working day involves copy-editing dozens of drafts, managing junior sub-editors in shifts and keeping an eye on developing stories. This added responsibility followed a couple of years of filing stories based on press briefings, bytes and inputs from reporters on the ground.
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